COURSE MANAGEMENT EXECUTIVE

AMITY GLOBAL INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational institution in Singapore is seeking an experienced Course Manager to oversee academic support services, develop strategies, and manage exam schedules. Responsibilities include supervising the academic support team and ensuring efficient operations. The ideal candidate has a strong service orientation and at least 2 years of experience in educational administration.

Qualifications

• Minimum 2 years of working experience in educational administration or any industry.

Responsibilities

• Oversee the daily operations of academic support services.
• Develop and implement strategies for academic support services.
• Lead and supervise the academic support team.
• Manage exam schedules and academic events.

Skills

Strong verbal and written communication skills

Ability to work in groups/teams

Customer Centric

Job description

Course Management

• Oversee the daily operations of academic support services, ensuring efficient and effective delivery
• Develop and implement strategies for academic support services that align with institutional goals
• Lead and supervise the academic support team, including hiring, training, and performance management
• Supervise schedule planning, classroom allocation, and lecturer deployment
• Provide administrative support for all programs offered by the Institute
• Assist with day-to-day administrative tasks related to LMS Blackboard and student results
• Oversee and manage system updates and patches, ensuring minimal disruption to users
• Develop and deliver training sessions for faculty, staff, and students on how to effectively use Blackboard
• Identify and implement new features or tools within Blackboard that could enhance the learning experience
• Manage Panopto system processes
• Approve e-certificates and results
• Monitor students requiring resits and resubmissions
• Oversee the maintenance and confidentiality of academic records and transcripts
• Develop and manage exam schedules, ensuring that all exams are organized and conducted according to the academic calendar
• Ensure accurate and secure maintenance of all exam records and documentation
• Plan and coordinate academic events, such as workshops, seminars, and graduation ceremonies
• Monitor student progress and identify students who may benefit from additional academic support

Job Requirements

1. Strong verbal and written communication skills
2. Ability to work in groups/teams
3. Service level must be maintained
4. Customer Centric
5. Min 2 years of working experience in educational administration or any industry