Country Manager

JM COFFEE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading coffee brand in Singapore is seeking an experienced Country Manager to oversee operations. Responsibilities include full P&L management, developing strategies to enhance sales, and ensuring adherence to quality standards across multiple outlets. Candidates should have 5–8 years of multi-outlet experience in F&B, strong leadership skills, and familiarity with Singapore regulations. Proficiency in Korean is preferred. This role offers a chance to drive the success of a rapidly growing coffee brand.

Qualifications

• 5–8 years’ experience in multi-outlet F&B, retail, or hospitality.
• Proven P&L and commercial management experience.
• Familiar with Singapore regulations; regional or Korean/international brand exposure preferred.

Responsibilities

• Own full P&L responsibility for Singapore operations.
• Oversee multi-outlet operations ensuring quality and compliance.
• Develop strategies to improve sales performance and productivity.
• Lead recruitment, onboarding, and performance management.
• Manage budgeting, forecasting, and financial reporting.

Skills

P&L management

Leadership

Analytical skills

Decision-making

Customer experience management

Korean language

Job description

About Us

We are seeking an experienced and driven Country Manager to lead Compose Coffee’s operations in Singapore. As one of Korea’s fastest-growing coffee brands, this role holds end-to-end responsibility for business performance, operational excellence, and local market execution, working closely with regional stakeholders and HQ in Korea.

The ideal candidate is hands-on, commercially minded, and thrives in a fast-paced, multi-outlet environment.

Key Responsibilities

• Own full P&L responsibility for Singapore, driving revenue growth, cost control, and profitability.
• Oversee multi-outlet operations to ensure consistent quality, service standards, hygiene, and regulatory compliance.
• Develop and execute strategies to improve sales performance, productivity, and unit economics.
• Establish and refine SOPs, controls, and operating frameworks; analyse performance and drive corrective actions.
• Lead recruitment, onboarding, training, and performance management.
• Oversee payroll, scheduling, leave, MOM compliance, and staff welfare.
• Build a strong management and leadership pipeline to support scale.
• Manage budgeting, forecasting, cost control, and financial reporting.
• Monitor KPIs including revenue, gross margin, labour cost, COGS, and operating expenses.
• Oversee purchasing, inventory planning, suppliers, logistics, and vendor negotiations.
• Drive local marketing initiatives and ensure brand and customer experience standards.
• Act as the main liaison with landlords, mall management, vendors, and HQ, providing regular P&L and performance updates.

Requirements

• 5–8 years’ experience in multi-outlet F&B, retail, or hospitality.
• Proven P&L and commercial management experience.
• Strong leadership, analytical, and decision-making skills.
• Familiar with Singapore regulations; regional or Korean/international brand exposure preferred.
• Speaking Korean Language preferred.