Contract Manager/Assistant Manager, Business Ops at Geylang Bahru, max $6.5k

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading human resources firm in Singapore is seeking an experienced administrator to manage operations and support project coordination. The ideal candidate holds a degree and has 3-5 years of relevant experience, especially in backend operations and process improvement. Proficiency in Excel and experience with Salesforce is essential. This position offers a one-year contract with a salary of up to $5,000.

Qualifications

• Minimum 3–5 years of experience in administration and backend operations.
• Proven experience in defining and mapping process frameworks.
• Meticulous and organized with strong attention to detail.

Responsibilities

• Issue and validate Purchase Orders, Work Orders, and Contract Confirmations.
• Prepare management reports and dashboards to track performance.
• Lead the transition of the billing process to optimize manpower.

Skills

Advanced Microsoft Office skills, especially Excel

Experience using Salesforce

Data visualization tools knowledge

Excellent communication skills

Analytical mindset

Education

Degree holder

Tools

Power BI

ServiceNow

Job description

Core Operations

• Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
• Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
• Process contractor invoices and ensure timely payments.
• Manage invoicing and collection of payments from residents.

Reporting & Analysis

• Prepare management reports and dashboards to track operational performance.
• Analyze data trends to identify areas for improvement and support strategic planning.
• Administrative & Project Support
• Assist the management team with project coordination and administrative tasks.
• Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

• Lead the transition of the billing process to reduce manual intervention and optimize manpower.
• Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity
• Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
• Ensuring regulatory and operational compliance
• Driving continuous improvement

Period

• 1 Year Contract

Location

• Geylang Bahru

Salary

• up to $5,000

Working hours

• Monday to Friday, 8.30am to 6pm

Requirements

• Minimum Degree holder with 3–5 years of experience in administration, backend operations and process improvement
• Proven experience in defining, mapping and maintaining process frameworks
• Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
• Experience using Salesforce for resident or customer relationship management.
• Familiarity with ServiceNow for workflow automation, ticketing, or service management.
• Comfortable working with data visualization tools and enterprise systems.
• Meticulous and organized, with a strong attention to detail.
• Analytical mindset with the ability to interpret data and generate insights.
• Proactive and resourceful, able to work independently and collaboratively.
• Excellent communication and interpersonal skills
• High integrity and commitment to governance and compliance.
• Ability to work independently and as part of a team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107390)

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