Contract Admin Executive - School / up to 4.2k #HMS

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore is seeking a Customer Liaison to manage event logistics. Responsibilities include communicating with schools, ensuring document accuracy, and overseeing relationships with various teams. The ideal candidate will have strong communication skills and proficiency in Salesforce. This role allows for a flexible work schedule with some days working from home, and competitive compensation up to 4.2k SGD per month.

Qualifications

• Strong communication with schools and educators.
• Experience in data entry and ensuring accuracy.
• Ability to coordinate and monitor multiple tasks effectively.

Responsibilities

• Act as the first point of contact for event logistics.
• Coordinate relationships with various teams.
• Ensure timely document submissions and event compliance.
• Monitor travel bookings and manage budget allocations.
• Respond to Tier 2 queries and monitor events compliance.
• Monitor travel bookings and budget allocations.

Skills

Communication skills

Data entry proficiency

Problem-solving

Data entry accuracy

Problem-solving

Tools

Salesforce

Job description

6 months up to 4.2k 2-3 days WFH, will follow team’s schedule Monday-Friday, 8.30am to 5.30pm (with 1 hour lunch break) Bugis

CUSTOMER LIAISON

• Communication with schools and educators, being the first point of contact for logistics related to the event.
• Facilitate and oversee the relationships with other teams including Authorization, IB World Schools, Development, IBEN, Global Operations and Finance.

OPERATIONS

• Ownership of events data entry and accuracy in Salesforce
• Ensuring document submission is on time and correct documents are submitted
• Initiate payment for educators within 5 days of the end of the visit
• Coordinate, monitor and respond to Tier 2 queries forwarded by IB Answers as well as the School Delivery inbox within the SLA
• Monitoring events during the school life cycle to ensure compliance with deadlines
• Provide access to schools and educators to IB Concierge and be first point of escalation for any issues

POLICY AND PROCESSES

• Ensure schools and educators are aware of IB policies and guidelines
• Monitor travel bookings (hotels, flights and transportation) and act as decision maker to reject or approve out of policy requests, ensuring there is not additional budget expenditure.
• Monitoring itinerary to ensure correct budget allocation of the expenses

Interested candidates, do submit your resume to: [e-mail] OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820