Content Support Specialist

Lonza; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global biotechnology company in Singapore is seeking a P2P Content Enablement Specialist to support procurement and content management processes. The ideal candidate will have over 5 years of project management experience and strong SAP ERP skills. This role allows you to contribute to innovative biotechnology projects while working collaboratively across teams. Ideal for someone with a customer service mindset and a passion for data handling.

Benefits

Agile career development

Daily company bus service

Fully paid medical insurance

Qualifications

• Over 5+ years of project management experience.
• Hands-on experience of data transcription into SAP ERP.
• Experience in P2P Process and Content Management.

Responsibilities

• Provide support for content management processes.
• Collaborate with different teams to build content.
• Manage supplier onboarding and compliance.

Skills

Project management

Customer Service mindset

Data handling

Supplier management

Change management

Stakeholder management

Tools

SAP ERP (MM Module)

SAP Ariba

Microsoft Excel

Job description

Overview

At Lonza, our people are our greatest strength. Spread across 30+ sites and five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity shape what we achieve and how we achieve it. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Join our best-in-class high performance Integrated Biologics team at our Tuas site in Singapore to gain unparalleled exposure to cutting-edge biotechnology and innovation, and make a difference from day one. Learn new skills and capabilities, and grow your career with us in manufacturing therapeutic proteins under cGMP conditions. Find out more about what a life at Lonza in Singapore could look like by watching this short video.

We are looking to hire a P2P Content Enablement Specialist.

The P2P Content Enablement Specialist acts as a support team member within a strategic environment collaborating closely with Lonza’s Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams. It ensures compliant and pro-active execution of Content Management Processes and supports Procurement Content Advisory Manager to identify continuous improvement opportunities in Lonza’s Ariba and SAP ERP system. The P2P Content Enablement Specialist is part of a global network of peers and demonstrates a strong customer service focus, team player mindset and the ability to adapt quickly in a fast-changing environment.

What you will get

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Daily company bus from the MRT location near your home to and from the Tuas site.
• Fully paid medical insurance.

Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do

• Provide Process and buying channel experience.
• Support process to build and design content in regards to different buying channels used in SAP ERP and/or SAP Ariba.
• Run analytics to build content for different buying channels in collaboration with Content workstream lead, Category Managers and/or strategic buyers.
• Act as a link to Sourcing & Category Management, Supplier and P2P Enablement Team.
• Establish content (system based contracts, catalogs, smart forms, guided buying & intranet) in collaboration with Content Workstream Lead, Category Manager and Strategic Buyers.
• Ensure operationalization of contracts/ catalogs and smart-forms through content management.
• Collaborate with Content Advisor/Managers and P2P Enablement Team to ensure correct content creation and maintenance.
• Manage and support supplier onboarding, support and maintain standards for content exchange between Lonza and suppliers.
• Any other duties as assigned by your Supervisor/Manager.

What we are looking for

• Over 5+ years of project management experience.
• Customer Service mindset and ability to manage several priorities simultaneously.
• Positive attitude with a willingness to learn new skill sets.
• Enjoy working with data, IT System & new technologies.
• Hands on experience of handling detailed information & data and transcribing this information & data into SAP ERP and/or SAP Ariba.
• Experience in P2P Process and Content Management.
• Experience in SAP ERP (MM Module) and SAP Ariba Guided Buying Set up.
• Hands on experience of using Microsoft Office (in particular MS Excel).
• Working knowledge of general business practices.
• Broad and deep Source-to-Pay process knowledge with detailed knowledge in Requisition-to-Pay.
• Very good knowledge about buying channels.
• Good contract/ outline agreement expertise.
• Good stakeholder management.
• Project management skills.
• Proven supplier management skills.
• Support driving change and compliance.
• Solid background and expertise in Procurement processes and methodologies.
• Very good skills in content management system & tools configuration.
• Strong technical skills and proven ability to learn new systems and database schemas.

• Advanced analytical skills. Proficiency in the science of learning and instructional design. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. We are an equal opportunity employer. Lonza does not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status.

Ready to shape the future of life sciences? Apply now.

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