Contact Centre Associate

ALLIANCE HEALTHCARE GROUP LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A healthcare organization in Singapore is seeking customer-centric individuals for a role focusing on responding to member inquiries and providing excellent customer service. The ideal candidate should be interested in managed Healthcare solutions and be able to start on short notice. Responsibilities include handling inquiries via email, performing data entry, and assisting with ad-hoc duties. This role offers a commitment of five days a week with competitive hourly pay.

Qualifications

• Prior experience is preferred but not necessary.
• Interest in understanding managed Healthcare solutions is essential.
• Must be able to commence work on short notice.

Responsibilities

• Respond to member enquiries via email under managed Healthcare solutions.
• Provide excellent customer service in a professional manner.
• Perform data entry tasks as required.
• Assist with any other ad-hoc duties assigned.

Job description

About The Opportunity

We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.

Work Location:

25 Bukit Batok Crescent (The Elitist).

Pay Rate: $13/h
Commitment Period: 5 days' week
Working Hours: 9am to 6pm.

What You'll Be Doing

• Responding to member enquiries via email under our managed Healthcare solutions.
• Providing excellent customer service in a professional and timely manner.
• Performing data entry tasks as required.
• Assisting with any other ad-hoc duties assigned.

What We Are Looking for

• Prior experience will be preferred but not necessary.
• Interest in understanding the landscape of managed Healthcare solutions.
• Able to commence work within a short notice.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.