Consultant, Destination & Real Estate Services

Cartus Corporation Pte Ltd; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading global relocation service provider located in Singapore is seeking a full-time Consultant in Destination & Real Estate Services. The role involves coordinating destination services for clients, including managing relationships with real estate agents and handling assignee queries. Candidates must be fluent in both English and Korean, possess strong customer service skills, and ideally hold a degree in a related field. This role supports a hybrid work arrangement within a collaborative team culture.

Benefits

Flexibility of a hybrid work arrangement

Collaborative team culture

Opportunities for skill development

Qualifications

• Fluent in English and Korean to communicate with clients and stakeholders.
• At least 2 years’ experience in customer service or related fields.

Responsibilities

• Coordinate and manage destination services for clients.
• Deliver core destination products according to standards.
• Work closely with client HR and real estate agents.
• Assist with assignee relocation inquiries.
• Participate in special projects and maintain compliance.

Skills

Bilingual communication skills

Customer service skills

Time management

Detail-oriented

Team player

Cultural awareness

Presentation skills

Interpersonal skills

Education

Bachelor's degree in Real Estate Services, Business Administration, or related field

Real Estate Salesperson (RES) license

Job description

About the role

We are looking for a full-time Consultant, Destination & Real Estate Services, to join our Cartus team. This role will report to the Manager, Destination & Real Estate Services and is responsible in coordinating and managing destination services for both our incoming and existing assignees.

What you'll be doing

• Provide single point of coordination for all incoming destination services on behalf of clients as outlined in contractual agreement.
• Deliver Cartus’ core destination products (orientation, home finding settling in) to assigned customers according to prescribed Cartus standards.
• Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.
• Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
• Work closely with client HR team, Cartus offsite resources (Tenancy Specialist, Immigration Specialist, Field consultants) and Cartus panel of real estate agents to ensure programs delivered meet each assignees’ specific requirements.
• Assist with assignee relocation and Singapore specific queries. Research and gather information where required.
• Liaise with Real Estate Salesperson to provide regular updates to assignees on status of housing and school applications.
• Liaise with Real Estate Salesperson to assist with lease negotiations and review.
• Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regards to meeting and exceeding client’s needs.
• Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.
• Maintain compliance with Cartus’ corporate polices, programs, and standards.
• Duties as assigned by the Management.

What we're looking for

Qualifications & Experience

• Excellent bilingual communication skills, both written and verbal, in English and Korean
• Superior customer service skills
• Highly organized with excellent time management abilities
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Strong team player
• Ability to learn and deliver all Global Services products
• Strong cultural awareness and sensitivity
• Innovative, resourceful, and solution-focused
• Strong presentation skills
• Excellent interpersonal skills

Education & Additional Requirements

• Fluency in both English and Korean is required to communicate with Korean‑speaking clients, assignees, and global stakeholders
• Bachelor’s degree or Diploma in Real Estate Services, Business Administration, or a related field
• Real Estate Salesperson (RES) license is an advantage
• At least 2 years’ experience in customer service or related fields such as relocation, real estate, HR outsourcing (expatriate payroll), hospitality, or other international industries

What we offer

At Cartus, you will enjoy the flexibility of a hybrid work arrangement, the support of a collaborative team culture, and the energy of a dynamic environment. We provide opportunities to gain hands-on experience, develop new skills, and contribute to meaningful projects that make a real impact.

About us

Cartus Corporation, a global leader in talent mobility and a subsidiary of Compass Holdings, Inc., delivers comprehensive corporate relocation solutions to organizations worldwide. Serving more than a third of Fortune 100 companies and hundreds of small-to-mid-size programs through its Cartus InsigniaSM segment, Cartus provides tailored expertise that drives workforce mobility and organizational success.

Compass Holdings’ portfolio includes some of the most iconic brands in real estate—Better Homes and Gardens Real Estate, CENTURY 21, Coldwell Banker, Corcoran, ERA, and Sotheby’s International Realty—as well as national title, settlement, relocation, and mortgage origination ventures. Together, these integrated capabilities position Compass Holdings as a trusted industry leader, delivering scale, innovation, and excellence across the real estate and relocation landscape.

If you're ready to join a dynamic and global organisation, apply now for the role at Cartus Corporation Pte Ltd.