Community Outreach (6 months)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruiting agency in Singapore is seeking candidates for a customer service role on a 6-month renewable contract. Responsibilities include resolving customer queries, assisting with surveys, and ensuring data integrity. The ideal candidate should have a Diploma in Business or Marketing, strong communication skills, and at least 1-2 years of customer-facing experience. Proficiency in MS Office is essential. Candidates must be available to work weekends as needed and be immediate starters.

Qualifications

• 1–2 years of experience in a customer-facing role.
• Proficiency in MS Office and basic data entry tools.
• Availability to work on weekends as required.

Responsibilities

• Respond to and resolve customer queries and complaints professionally.
• Assist respondents in completing surveys online.
• Accurately enter collected data into the system.

Skills

Strong communication and interpersonal skills

Ability to work independently

Customer Service Experience

Time management

Proficiency in MS Office

Education

Minimum Diploma qualification in Business, Marketing, or related field

Tools

MS Office (Excel, Word)

Data entry tools

Job description

6 months contract, renewable

January 2026 - June 2026 (Prefer immediate starters)

Central Office - Novena

5 days across Monday - Sunday

• Respond to and resolve customer queries and complaints professionally.
• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. We regret to inform only shortlisted candidates will be notified.

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