Community Operations Manager (Reputable Telco, Operations, East)

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment company in Singapore is seeking a proactive liaison to manage staff relations and coordinate operational tasks. The ideal candidate should have 2-3 years of relevant experience and possess strong communication skills. Responsibilities include addressing concerns, managing events, and ensuring smooth operations with contractors. This is a 2-year contract position with a salary of up to $5500 per month based on experience.

Qualifications

• Minimum 2 – 3 years of relevant experience is preferred.
• Singaporeans only.

Responsibilities

• Act as a liaison between the staff and the company.
• Build relationships with staff and address concerns.
• Coordinate training and exercises with stakeholders.
• Resolve operational issues with contractors.
• Manage corporate mail and vending machine arrangements.
• Assist in project management and ensure stakeholder updates.
• Handle facility feedback and monitor resolutions.
• Coordinate events with the Security Manager.

Skills

Communication

Conflict resolution

Job description

RecruitFirst is hiring! You will be outsourced to:

Location: North-East

Duration: 2 years contract (subject to extension/conversion)

Working Hours: Mon – Fri, office hours

Salary: Up to $5500 per month (based on experience)

Job Description

• Be a strong liaison between the staff and the company
• Build relationships with the staff and address all concerns in a timely manner
• Maintaining expenses and service records
• Assist to conduct and coordinate training, drills/ exercises (TTX/GDX) with relevant departments and external stakeholders eg Police, SCDF, IMDA etc
• Work with Managing Agent and company's appointed contractors in resolving operational issues
• Manage corporate mail
• Manage and coordinate arrangement for vending machine replenishment and payment matters
• Assist in project management and implementation particularly in ensuring stakeholders are informed and updated
• Address and resolve conflicts or issues within the community in a diplomatic manner
• Manage and monitor facility feedback platform and coordinate with Managing Agent on the resolution
• Coordinate with Security Manager on events arrangement and vendor arrival
• Attend to users’ feedback and ensure proper closure of tickets and documentation

Requirements

• Min 2 – 3 years of relevant experience is preferred
• Communicates well.
• Singaporeans only.