Community Engagement Executive

Vanguard Healthcare PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A community-focused healthcare organization in Singapore seeks a Community Relations Officer to manage community awareness initiatives and outreach programs. Ideal candidates should have a degree in Mass Communications or Journalism and experience in public relations or community engagement. Strong written communication skills and proficiency in design software are essential. This role encourages fresh graduates to apply.

Qualifications

• 1-2 years' experience in public relations agency or related fields preferred.
• Fresh graduates are welcome to apply.
• Experience in charity or non-profit organization preferred.

Responsibilities

• Conceptualize communication strategies for community events.
• Build relationships with community partners and local leaders.
• Develop written materials, including reports and marketing content.
• Track and report outreach program effectiveness.

Skills

Public relations

Community engagement

Written communication

Event organization

Volunteer management

Design software proficiency

Education

Degree in Mass Communications or Journalism

Tools

Canva

Piktochart

Job description

Overview

Working Location: Hougang Area

Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Responsibilities

• Conceptualize communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Effectively develop full range of written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with healthcare institutions such as MOH, MOHH and AIC on seeking clearance on articles and write-ups
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Develop a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities
• To track donations on a timely manner and report to the manager monthly

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metric
• Donation management – Tracking and responding to donations received for the Home.

Requirements

• A degree in Mass Communications, or Journalism is preferred.
• Min 1 to 2 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred.
• Fresh graduates are welcome to apply too.
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Savvy in design softwares and platforms such as Canva and Piktochart