Community Engagement Associate

Vanguard Healthcare PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community healthcare organization in Singapore is seeking a Community Relations Executive. The role involves managing community engagement initiatives, building relationships with partners, and executing events. Ideal candidates should have a diploma in Mass Communications or Journalism and relevant experience in public relations. Proficiency in Microsoft Office and design software is required, along with excellent communication skills and a customer service-focused approach.

Qualifications

• Experience in charity or non-profit organization preferred.
• About 2 to 3 years' experience in public relations agency or corporate communications.
• Candidate must complete Covid 19 vaccination.

Responsibilities

• Assist in conceptualizing communications strategies.
• Lead or support to build relationships with community partners.
• Draft written materials for internal and external communications.
• Work with other departments to develop marketing collaterals.
• Participate in the research, writing, and presentation of proposals.
• Lead and organize events for the community.

Skills

Excellent written and verbal communications skills

Ability to multitask and perform under pressure

People-centric with sound EQ

Customer service-focused attitude

Proficient in Microsoft Office

Savvy in design software like Canva

Education

Diploma in Mass Communications or Journalism

Tools

Microsoft Office

Canva

Piktochart

Job description

Roles & Responsibilities

Location: Woodlands Care Home

Job Purpose

• Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents / clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers / or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Job Requirements

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic PR campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.