Community Engagement Associate

Vanguard Healthcare PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A community healthcare organization in Singapore is looking for a Community Relations Officer. The role involves managing community engagement initiatives, developing outreach plans, and fostering relationships with community partners. The ideal candidate will have relevant educational background, strong communication skills, and experience in public relations or a similar field. The position requires multitasking and a passion for engagement with the community.

Qualifications

• 2 to 3 years' experience in public relations, events, or journalism preferred.
• Ability to engage with the elderly and drive PR campaigns.
• Proficient in data presentation.

Responsibilities

• Assist in conceptualizing communication strategies.
• Lead and maintain relationships with community partners.
• Develop outreach plans and manage volunteer frameworks.
• Track and report effectiveness of outreach programs.

Skills

Excellent written and verbal communications skills

Ability to multitask and perform under pressure

Proficient in Microsoft Office and data presentation

People-centric with sound EQ

Customer service-focused attitude

Savvy in design software such as Canva and Piktochart

Education

Diploma in Mass Communications or Journalism

Tools

Canva

Piktochart

Job description

Job Purpose

Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Job Requirements

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic PR campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years\' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.