Community Digital Ambassador Lead

CGP Personnel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community engagement organization in Singapore is seeking a professional to assist in building digital support for hawkers and heartland merchants. Ideal candidates will have 1-3 years of experience in leadership or business development and possess strong interpersonal, communication, and stakeholder management skills. Responsibilities include logistical support, maintaining service standards, and generating reports. Interested applicants should forward their resumes to the provided contact information.

Qualifications

• 1-3 years relevant work experience in leadership or business development roles.
• Meticulous individual with good interpersonal, communication and writing skills.
• Able to sense-make to anticipate/escalate issues and identify opportunities.
• Strong stakeholder engagement and management skills.
• Able to manage a team.
• Able to adapt to different situations and environments.
• Proficient in Microsoft Office.

Responsibilities

• Assist the Program Head to build and maintain digital support for hawkers and heartland merchants.
• Ensure the Digital Ambassador maintains service standards in their engagements.
• Assist with logistical requirements at the hubs.
• Ensure timely execution and completion of monthly senior call-back.
• Support the Operations Manager in liaising with partners.
• Ensure engagements are captured in the CRM system.
• Generate monthly reports on engagement numbers and performance.
• Support Program Head in stakeholder management and training sessions.

Skills

Interpersonal skills

Communication skills

Writing skills

Stakeholder engagement

Team management

Adaptability

Proficient in Microsoft Office

Job description

A community engagement organization in Singapore is seeking a professional to assist in building digital support for hawkers and heartland merchants. Ideal candidates will have 1-3 years of experience in leadership or business development and possess strong interpersonal, communication, and stakeholder management skills. Responsibilities include logistical support, maintaining service standards, and generating reports. Interested applicants should forward their resumes to the provided contact information.