Cluster Supervisor

COMMIT LEARNING SCHOOLHOUSE PRIVATE LIMITED; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading education organization in Singapore is seeking an individual to ensure the effective operation of multiple centres. This role involves strategic leadership, overseeing financial performance, and mentoring staff to enhance their capabilities. The ideal candidate will excel in stakeholder management and drive initiatives that align with organizational goals. Strong leadership and financial management skills are essential for success in this position.

Qualifications

• Experience in strategic leadership and operational management.
• Strong financial acumen and experience with budgeting.
• Proficient in building relationships with stakeholders.

Responsibilities

• Lead and supervise Centre Leadership Teams.
• Oversee financial performance and compliance at all centres.
• Manage recruitment and retention of student care staff.

Skills

Leadership

Financial management

Stakeholder management

Mentorship

Communication

Coaching

Job description

Ensure Centres Within Cluster Are Effectively Run

• Lead, Guide, and Supervise Centre Leadership Teams
• Provide strategic leadership and direction to centre leadership teams to ensure operational excellence and alignment with organisational goals
• Mentor, coach, and support Centre Managers and senior staff to strengthen their leadership capabilities and drive continuous professional growth
• Facilitate effective communication and collaboration across centres, promoting consistency in policies, workflows, and quality standards
• Identify challenges within centres and provide timely guidance, resources, and solutions to support smooth operations

Key Role in the Financial Management of All Centres Within the Cluster

• Oversee and support the financial performance of all centres within the cluster, ensuring alignment with organisational financial goals and budgetary expectations
• Collaborate with Centre Managers to develop, manage, and monitor financial plans
• Ensure accurate and timely submission of financial data and financial compliance documentation
• Work closely with the finance department to ensure adherence to financial policies and audit requirements

Stakeholder Management

• Build and maintain strong, positive relationships with internal and external stakeholders, including school and centre staff and parents
• Facilitate regular meetings and feedback sessions to ensure alignment, share updates, and strengthen partnerships
• Support centre teams in delivering consistent, high-quality communication and service that reinforce the organisation’s reputation

Drive Targeted Initiatives

• Lead the planning, development, and execution of targeted initiatives that support organisational goals, operational excellence, and centre performance
• Collaborate with centre leadership teams and cross-functional departments to identify strategic priorities and translate them into actionable initiatives
• Monitor progress, track key performance indicators (KPIs), and provide regular updates to management
• Support centres in adopting new processes, programmes, or standards introduced through targeted initiatives, ensuring consistency and quality
• Ensure all initiatives comply with organisational policies, regulatory requirements

Key Role in Personnel Management

• Oversee and support the recruitment, onboarding, and retention of student care staff, ensuring centres are staffed with competent and dedicated personnel
• Provide leadership, guidance, and mentorship to student care teams to promote professional growth, strong performance, and a positive work culture
• Conduct regular performance evaluations, identify training needs, and facilitate professional development opportunities for staff
• Ensure staff understand and adhere to student care policies, operational procedures, and regulatory requirements
• Work with Centre Leaders to develop staffing plans, schedules, and deployment strategies that meet student needs and centre requirements
• Monitor staff well‑being, morale, and engagement, and implement initiatives that support a healthy and productive work environment
• Support succession planning efforts by identifying high‑potential staff and preparing them for future leadership roles
• Uphold high standards of professionalism, child safety, and pastoral care through ongoing supervision and coaching of student care personnel