Clinical Research Coordinator

National Healthcare Group Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a candidate to provide technical expertise in architecture planning and management of a complex platform. The role involves planning, disaster recovery, and day-to-day operations management while ensuring continuous improvement. The ideal applicant has 5-8 years of related experience and strong Linux administration skills.

Qualifications

• 5-8 years of relevant experience in a technical management role.

Responsibilities

• Lead architecture planning and design for the platform and associated systems.
• Manage day-to-day operations, troubleshoot, and improve system performance.
• Develop and manage disaster recovery and backup plans.

Skills

Linux Admin

Job description

Overview

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations.

Responsibilities

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/middleware/backup)
• Lead the structural/architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
• Conduct technology capacity planning by reviewing the current and future requirements
• Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
• Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage day-to-day operations of the tower by troubleshooting issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues
• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
• Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
• Develop shift roster for the team to ensure no disruption in the tower
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management / Deliverables

• Team Management: Resourcing, Talent Management, Performance Management, Employee Satisfaction and Engagement
• Resourcing: Forecast talent requirements, hire resources, train direct reportees
• Talent Management: Onboarding, training, career progression, diversity in leadership
• Performance Management: Set goals, conduct reviews, provide feedback
• Employee Satisfaction and Engagement: Lead engagement initiatives, track satisfaction, provide enriching projects
• Deliver: Align with SLA, risk mitigation, knowledge management, CSAT/Customer Experience, timely project delivery

Mandatory Skills & Experience

• Mandatory Skills: Linux Admin
• Experience: 5-8 Years

Job Details

Location: Not specified in the provided excerpt. Shift and schedule: Shift system. This section originally includes additional corporate boilerplate and descriptions not directly tied to a single role.