CLINIC MANAGER

CARE AND CURE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated Clinic Manager to oversee operations and ensure quality patient service. Responsibilities include managing clinic staff, optimizing patient flow, and handling administrative tasks. The ideal candidate should have experience in healthcare settings and possess strong communication skills. The role offers a competitive salary and opportunities for professional development within a supportive team.

Benefits

Competitive salary and performance incentives

Training and career development opportunities

Supportive and collaborative working environment

Qualifications

• Prior experience in a managerial or senior Clinic assistant role in a healthcare or clinic setting preferred.
• Strong familiarity with clinic operations and healthcare administrative procedures.
• Positive attitude with a strong sense of responsibility and leadership.

Responsibilities

• Oversee daily operations ensuring smooth service delivery.
• Supervise clinic staff and conduct performance evaluations.
• Monitor patient flow to maintain efficient service delivery.

Skills

Strong communication and interpersonal skills

Proficiency in clinic management software

Organizational and multitasking skills

Ability to speak Mandarin and/or Malay

Tools

MS Office applications

Clinic management software

Job description

Job Description & Requirements

Roles & Responsibilities :

We are seeking a dedicated and capable Clinic Manager to join our "GP clinic", and will oversee daily operations, ensuring smooth, efficient, and patient-focused service delivery.

Key Responsibilities :

• . Do counter duties to ensure a seamless patient experience.
• Supervise clinic staff, provide guidance, mentorship, training, and conduct performance evaluations.
• Monitor and optimize patient flow to maintain efficient service delivery and uphold high standards of care
• Handle appointment bookings and inquiries via phone, email, and in person
• Maintain accurate and updated patient records using clinic management software
• Address patient concerns and provide timely, empathetic, and effective resolutions
• Conduct regular inventory checks, manage stock levels, and place orders as needed
• Manage staff and doctor rosters, including sourcing and scheduling.
• Submit government and Private insurance claims (e.g., Medisave, CHAS, MBS, Private TPAs) accurately and in a timely manner.
• Support the clinic team by covering clinic assistant duties when required
• Undertake other administrative or operational tasks as assigned by the management.
• Help to do reconcillations for the various payment modes.

Requirements :

• Prior experience in a managerial or senior Clinic assistant role in a healthcare or clinic setting preferred
• Strong familiarity with clinic operations and healthcare administrative procedures, including tallying of governance and insurance claims and following up promptly on accounts receivables
• Proficient in the use of clinic management software and MS Office applications
• Strong communication and interpersonal skills
• Ability to speak Mandarin and / or Malay is an advantage, to communicate effectively with patients who are not proficient in English during medications dispensing
• Well-organized, detail-oriented, and able to multitask in a fast-paced environment
• Positive attitude with a strong sense of responsibility and leadership
• Able to commit at least 2 weekdays evenings shifts and 1 weekend shift.

Benefits :

• Competitive salary and performance incentives
• Training and career development opportunities
• Supportive and collaborative working environment

If you are a proactive and responsible individual with a passion for healthcare operations, we invite you to join our team. Apply now and be part of a team that values quality patient care and service excellence