Clinic Front Desk & Insurance Coordinator

WGT Events & HR Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local HR and events management company based in Singapore is seeking a customer service representative to provide frontline care, handle appointments, and process medical insurances. Candidates should have at least 2 years of relevant experience, secondary education or professional certification, and must be fluent in English and Mandarin. Proficiency in Microsoft Office is required. This role offers a competitive salary and encourages applicants who can start with short notice.

Qualifications

• At least 2 years of working experience in a related field.
• Knowledge in medical insurance processing.
• Able to start work within a short notice is preferred.

Responsibilities

• Provide frontline customer service.
• Schedule appointments and patient registration.
• Book referral appointments.
• Handle phone calls and inquiries.
• Process medical insurances and payment collection.
• Maintain inventory levels.
• Handle administrative and ad-hoc duties.

Skills

Customer service skills

Communication in English

Communication in Mandarin

Microsoft Office proficiency

Knowledge in medical insurance

Education

Secondary School/O Level

Professional Certificate/NiTEC

Tools

Healthcare system

Job description

A local HR and events management company based in Singapore is seeking a customer service representative to provide frontline care, handle appointments, and process medical insurances. Candidates should have at least 2 years of relevant experience, secondary education or professional certification, and must be fluent in English and Mandarin. Proficiency in Microsoft Office is required. This role offers a competitive salary and encourages applicants who can start with short notice.