Clinic Assistant (Office Hours)

ASIA HEALTHPARTNERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is looking for a candidate who can manage department operations, provide clinical support during patient treatments, and handle frontline services including patient registration and feedback management. Strong interpersonal skills and experience in a clinical or health setting are required. This role is essential for ensuring smooth clinic operations and enhancing patient care.

Qualifications

• Experience in administrative operations in a clinical setting.
• Ability to provide basic clinical support and perform health measurements.
• Strong interpersonal skills for patient management and feedback.

Responsibilities

• Administer clinic's appointment resources and slots management.
• Assist doctors during the treatment and examination of patients.
• Manage patients' feedback and inquiries.

Job description

Job Description

Perform department operations

Administer clinic's appointment resources and slots management

Manage frontline and assist second tier escalation in patient management

Order, Monitor and maintain inventories of clinical non-clinical items

Arranges for prescribed laboratory tests, specialist referrals and/or any other procedures

Reconcile daily monetary transactions

Any other ad-hoc duties as assigned.

Provide clinical support

Assist doctors during the treatment and examination of patients

Perform basic clinical procedures

Perform measurement of basic health parameters

Prepare consultation rooms

Prepare patients for physical examination or minor procedures to be performed by doctors

Prepare patients' records and documentation pre- and post- consultation and procedures

Provide patient and caregiver education when necessary

Provide frontline services

Identify situations where patients require additional attention

Manage patients' feedback and enquiries

Perform patient registration and discharge: Receive, screen and register patients into the clinical system

Perform payment collection procedures: Obtains and verifies patient billing information before collecting payment

Promote use of automated or self-help services

Provide financial counselling to patients

Schedule appointments for patients