Clinic Assistant/Administrative Staff

THE CARDIO CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is looking for an experienced clinic assistant to assist with daily operations, manage patient interactions, and perform administrative tasks. Applicants should have a minimum of GCE O level education and at least two years of relevant work experience. The ideal candidate is organized, responsible, and able to multitask in a dynamic environment. Working days are 5.5 days a week, covering various locations.

Qualifications

• Minimum 2 years of relevant work experience preferred.
• Experience with TPA claims is an advantage.
• Willingness to cover duties at multiple locations.

Responsibilities

• Assist in daily operations of the clinic.
• Attend to patients and manage communications.
• Book appointments and handle patient registrations.
• Dispense medications and perform inventory stock take.
• Manage administrative tasks related to insurance claims.

Skills

Good communication skills

Patient service orientation

Ability to multitask

Organizational skills

Education

GCE O level & above

Tools

Plato clinic system

Job description

Job Responsibilities

• Assisting medical professionals in clinic's daily operations.
• Attend to daily patients, phonecalls, whatsapp messages and emails.
• Appointment booking for patients.
• Handle patient's registration, collect payment and process insurance claims.
• Preparing blood test forms, radiology forms and other procedure bookings.
• Dispensing of medications and inventory stock take.
• Administrative work - retrival of Letter Of Gurantee for procedure, insurance claims, tracking of payments etc
• Any other ad hoc assignments as directed by the Clinic Manager or Doctor

Job Requirement

• GCE O level & above.
• Minimum 2 years of relevant work experience (preferred)
• Good communication and patient service skills.
• Experience with Plato clinic system and TPA claims is an advantage.
• Willingness to cover duties at multiple locations when need arises.
• Able to multitask, work independently and maintain good organizational skills.
• Responsible and passionate for continuous learning.
• Working days - 5.5days per week, Mon-Fri (9AM-5PM) Sat (9AM-1PM).
• Working location : Parkway East Hospital, Farrer Park Hospital, Mount Alvernia Hospital and Mount Elizabeth Hospital (Orchard).