Clinic Assistant

Elissa Medical Clinic; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-established General Practitioner Clinic in Singapore is looking for a Clinic Assistant who is passionate about healthcare and enjoys interacting with people. The ideal candidate should have at least three years of relevant experience, excellent customer service skills, and knowledge of Mandarin for patient interactions. Key duties include registering patients, assisting with medical procedures, and managing appointments. This is a dynamic role that requires flexibility to work on weekends and holidays.

Qualifications

• At least three years of working experience in a relevant industry (e.g. GP, Hospitals).
• Able to operate basic computer software like Microsoft Word, Outlook, and Excel.
• Knowledge of Mandarin is essential for translation for doctors.

Responsibilities

• Registering of patients under the right category.
• Assist doctors in procedures, such as ECG and medical examinations.
• Pack and dispense prescribed medication to patients.
• Collection of payment and process claims for patients.
• Booking appointments for follow-up treatment.

Skills

Excellent customer service skills

Communication skills

Basic computer software operation

Mandarin language knowledge

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

A well-established General Practitioner Clinic located in Hougang 1 is looking for Clinic Assistant.

If you are someone who is passionate and excited to serve in the healthcare industry, and who loves interacting with people from all walks of life, we’d love to have you join the team!

It is a plus if you have a background in handling GP procedures like medical examinations, phlebotomy, and nebulizer. But even if you don't, we'd love to have a chat so long as you have three years of GP experience in a relevant industry, enjoys building relationship with patients, and loves the buzz of working in a fast-paced environment.

Job Scope

• Registering of patients under the right category of Private, CHAS, CDMP, MBS and Corporate patients

• Assist doctors in procedures, such as ECG, dressing procedures and medical examinations.

• Pack and dispense prescribed medication to patients.

• Collection of payment and/or process claims for CHAS, CDMP, MBS and Corporate patients.

• Arrange/Booking appointment for patients for follow-up treatment and vaccination.

• Daily e-submission of Managed Care claims for different insurance schemes

• Any other duties as may be assigned by Immediate Supervisor and/or the Management.

Requirements

• At least three years of working experience in a relevant industry (e.g. GP, Hospitals)

• Experience in the healthcare and aesthetics industries not necessary but would be a plus.

• Due to neighborhood clinic setting with mix of local and Chinese elderly patients, knowledge of Mandarin is essential to perform mandarin translation for doctors.

• Possesses excellent customer service and communication skills.

• Able to operate basic computer software like Microsoft Word, Outlook, and Excel.

• Able to work on weekends and public holidays.