Client Success Executive, JAPAC — Onboarding & Engagement

Aspire; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

An innovative technology company in Singapore is looking for a Client Success Executive to enhance client satisfaction and engagement. You will serve as the main point of contact for clients, ensuring timely support and monitoring client health metrics. Ideal candidates will have over two years of experience in client-facing roles within Ad Tech, proficiency in reporting tools, and a proactive approach to problem-solving. This role offers a dynamic work environment focused on client success.

Qualifications

• 2+ years experience in client-facing roles within Ad Tech or digital media.
• Familiarity with major platforms like DSPs and ad servers.
• Ability to interpret performance data and translate insights.

Responsibilities

• Serve as a key point of contact for assigned clients.
• Collaborate with cross-functional teams to meet client needs.
• Collect client feedback to inform internal improvements.

Skills

Client engagement

Communication skills

Interpersonal skills

Analytical skills

Detail-oriented

Proficiency in Excel/Google Sheets

Tools

DSPs

Ad servers

Analytics tools

Job description

An innovative technology company in Singapore is looking for a Client Success Executive to enhance client satisfaction and engagement. You will serve as the main point of contact for clients, ensuring timely support and monitoring client health metrics. Ideal candidates will have over two years of experience in client-facing roles within Ad Tech, proficiency in reporting tools, and a proactive approach to problem-solving. This role offers a dynamic work environment focused on client success.