Client Services Manager: Expert Matching, Multilingual

Sage Consulting Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading expert network firm is seeking a Client Services Manager to manage client engagements in Ho Chi Minh City. The ideal candidate will have 2-5 years in a similar role and must demonstrate strong fluency in English along with a native level in Mandarin, Japanese, or Korean. Responsibilities include overseeing expert sourcing workflows and ensuring compliance with industry standards. Competitive benefits are offered and relocation support is available.

Benefits

Competitive benefits

Qualifications

• 2-5 years of experience at the CSA or CSM level in an expert-matching firm.
• Strong knowledge of expert recruitment workflows and compliance protocols.
• Native-level fluency in Mandarin, Japanese or Korean required.

Responsibilities

• Manage end-to-end client engagement for expert-matching projects.
• Interpret client research needs and translate them into actionable project plans.
• Oversee expert sourcing workflows including outreach and screening.

Skills

Customer Service

Client Relationship Management

Issue Resolution

Communication Skills

Expert Recruitment Workflows

Education

Bachelor’s degree in Business, Economics, Communications or a related field

Job description

A leading expert network firm is seeking a Client Services Manager to manage client engagements in Ho Chi Minh City. The ideal candidate will have 2-5 years in a similar role and must demonstrate strong fluency in English along with a native level in Mandarin, Japanese, or Korean. Responsibilities include overseeing expert sourcing workflows and ensuring compliance with industry standards. Competitive benefits are offered and relocation support is available.