Client Services Executive

IYAC HOLDINGS PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A growing healthcare organization in Singapore seeks a Client Service Executive to manage patient interactions and ensure high service standards. The role involves registering patients, handling inquiries, and assisting with end-of-day processes. Ideal candidates should possess a minimum of GCE N/O Level, have at least 2 years of experience in a service-oriented role, and demonstrate strong interpersonal and communication skills. Proficiency in Microsoft Office is essential for success in this position.

Qualifications

• Minimum of 2 years of working experience.
• Prior experience in frontline or service environment is advantageous.
• Proficient in written and spoken English.

Responsibilities

• Receive and register patients.
• Handle post-treatment settlements and payments.
• Attend to patient queries via calls and messages.
• Assist with inventory management.

Skills

Customer Service Oriented

Interpersonal Skills

Communication Skills

Microsoft Office

Customer Care

Good Communication Skills

Excel

PowerPoint

Team Player

Education

Minimum GCE N/O Level

Job description

We are looking for candidates who possess integrity, a pleasant personality and strong inter‑personal skills to join our expanding team.

Job Requirements

• To receive and register patients.
• To settle patients after their treatments.
• To collect payment, dispense products / medication / booking of next appointment.
• To attend to patients’ requests and queries regarding appointments, medication, products, and services via phone calls, SMS / WhatsApp messages / emails.
• To handle end‑day closing / settlement.
• Taking of minutes during department meetings.
• To liaise with service providers to secure quality services for the clinic.
• To assist with inventory management and other organizational tasks.
• To assist other support team members when needed.
• To perform assigned housekeeping duties within the Clinic and the Medspa.
• Good grasp of written and spoken English.
• Any other ad‑hoc duties assigned by the managers.

Qualifications

• Minimum GCE N/O Level with at least 2 years working experience.
• Prior experience at frontline or service environment will be advantageous.
• Customer‑centric with strong interpersonal and (both verbal and written) communication skills.
• Must have proficient computer skills including Word, Excel and PowerPoint.
• Hardworking and able to work both independently as well as a team player.

Tell employers what skills you have

• Customer Service Oriented
• Microsoft Office
• Interpersonal Skills
• Customer Relationships
• Customer Care
• Administration
• PowerPoint
• Inventory Management
• Good Communication Skills
• Pressure
• Communication Skills
• Excel
• Customer Satisfaction
• Team Player
• Customer Service
• Service Excellence
• Customer Orientation
• Able To Work Independently
• Hospitality
• Customer Service Experience

Client Service Executive • D10 Ardmore, Bukit Timah, Holland Road, Tanglin, SG