Client Relationship Manager

HDAP Singapore Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading consulting firm located in Singapore is seeking a Business Development Manager to drive sales revenue and manage client relationships. Responsibilities include developing new business opportunities, executing strategic business plans, and enhancing client satisfaction. The ideal candidate should have a Bachelor’s Degree in Business Management and 3-5 years’ experience in B2B development, along with excellent communication and strategic thinking abilities. This position offers a dynamic work environment focused on growth and client success.

Qualifications

• 3-5 years of experience in B2B business development, sales, or client relationship management roles.
• Good command of spoken and written English.
• Self-motivated, goal-oriented, and creative.

Responsibilities

• Drive sales revenue and develop new business.
• Engage local and regional clients.
• Cultivate and manage a pipeline of high-quality prospects.

Skills

Business development

Client relationship management

Strategic thinking

Excellent communication

Education

Bachelor’s Degree in Business Management or related fields

Job description

Job Description

• Drive sales revenue, develop new business and engage local and regional clients;
• Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
• Proactively identify, qualify, and pursue new leads and new business opportunities using a variety of channels, i.e. networking, referrals, social selling, events, cold outreach etc.;
• Cultivate and manage a pipeline of high-quality prospects and nurture long-term relationships with existing and past clients;
• Develop and support marketing strategies, formulating & implementing business plans in order to meet sales targets and business goals;
• Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;
• Achieve maximum client satisfaction with client engagement and client relationship management together with the regional teams;
• Oversees payment/billing matters and related issue for clients;
• Make visits to our clients to identify and expand opportunities with key existing regional accounts in Singapore and other regions for cross-selling and up-selling;
• Coordinate training programs, marketing activities and any emergency service requests;
• Prepare service proposals, statistical reports, and training evaluation to corporate clients;
• Collect market information and reflect client feedback to support the company’s business planning activity;
• Analyze market trends, determine current needs and recommend value-added solutions & services for clients.

Requirements

• Bachelor’s Degree in Business Management, Organizational Behaviour, Human Resources, Psychology or other related fields
• 3-5 years of experience in B2B business development, sales, or client relationship management roles—preferably in a consulting, HR services, EAP, or professional services environment
• Good command of spoken and written English
• Possess strong business acumen, strategic thinking, professional integrity
• Excellent communication, interpersonal, leadership and coaching skills
• Self-motivated, goal-oriented, creative, energetic, and comfortable working in a fast-paced and lean team environment