Client Growth & Retention Specialist

HSBC Global Services Limited; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global banking institution in Singapore is seeking a Sales and Retention Consultant. In this role, you will provide excellent customer service, understand customer needs, and communicate financial solutions. Ideal candidates possess strong communication skills and are motivated individuals with a target-driven approach. Opportunities for professional development and a diverse work environment are offered.

Benefits

Continuous professional development

Flexible working

Inclusive and diverse environment

Responsibilities

• Provide best possible service levels and customer relations.
• Understand customer needs and identify solutions.
• Communicate financial solutions adhering to standards.
• Maintain customer records for existing and prospective clients.
• Perform routine tasks under supervision.
• Act as an informal resource for less experienced colleagues.
• Achieve individual key performance indicators.

Skills

Excellent communication skills

Target-driven

Discipline

Initiative

Rapport building

Basic computing skills

Tools

Microsoft Word

Excel

Job description

A leading global banking institution in Singapore is seeking a Sales and Retention Consultant. In this role, you will provide excellent customer service, understand customer needs, and communicate financial solutions. Ideal candidates possess strong communication skills and are motivated individuals with a target-driven approach. Opportunities for professional development and a diverse work environment are offered.