Client Director - Media

DENTSU SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading marketing firm in Singapore seeks an experienced manager to oversee client relationships, drive business growth, and lead a high-performing team. Candidates should possess 8 to 10 years of experience in a digital agency environment, along with a relevant bachelor's degree. Strong leadership, relationship management, and problem-solving skills are essential for this role.

Qualifications

• 8 to 10 years of working experience preferably within a digital agency/client environment.

Responsibilities

• Manage the business and deliver service proposition to clients.
• Direct ownership and responsibility of the client portfolio P&L.
• Own client relationships per defined relationship strategy.
• Flag specific client development opportunities.

Skills

Organised and detail-oriented individual

Strong relationship management skills

Leadership skills

Strong teamwork skills

Time management skills

Problem-solving ability

Excellent facilitation skills

Education

Bachelor’s degree (BA/BS)

Job description

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client‑centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Key Responsibilities

• Manages the Business – delivers the service proposition to clients and full end-to-end management of the business on individual clients.
• Direct ownership and responsibility of the client portfolio P&L
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client.
• Proactively Identifies Client Development Opportunities – flags specific client cross-sell and upsell opportunities.
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account.
• Team Management – manages and motivates team around the client’s objectives and culture.
• Lead, manage and develop team’s capabilities by providing active support and mentorship across paid media, client management and operation expertise
• Media Planning & Digital Expertise – lead strategic planning and oversee activation across channels in the following order of priority:
• Social (Meta and TikTok)
• Display / Video / Programmatic (DV360, TTD, GDN, Quantcast…)
• Search

Desired Skills and Experience

• Organised and detail-oriented individual
• A confident manager with a safe‑pair of hands for both the agency and clients
• Strong relationship management, leadership, and teamwork skills
• Strong time management skills with an ability to prioritise
• Ability to think quickly, solve problems and offer solutions
• Excellent facilitator and highly pro‑active
• 8 to 10 years of working experience preferably within a digital agency/client environment
• Bachelor’s degree (BA/BS) from an accredited college or university

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com