Cleaning Services Manager

SUN HUAT SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cleaning services company in Singapore is seeking a professional to manage manpower scheduling and enhance operational efficiency. Responsibilities include overseeing daily operations, ensuring compliance with standards, and building long-term client relationships. The ideal candidate should have experience in manpower management and a commitment to high-quality service delivery. This role involves resolving client feedback and maintaining regulatory compliance while supporting staff training and development.

Qualifications

• Experience in manpower scheduling and deployment.
• Knowledge of operational efficiency initiatives.
• Ability to monitor and ensure compliance with SOPs.

Responsibilities

• Schedule and deploy cleaning manpower to jobs/sites.
• Implement initiatives to enhance operational efficiency.
• Monitor daily operations and arrange for staff replacements.

Job description

Job Description & Requirements

• Scheduling and deployment of cleaning manpower to assigned jobs/sites
• Implement improvement initiatives to enhance operational efficiency
• Developing, executing and ensuring company SOPs are complied with
• Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary
• Sending equipment and/or manpower to job sites as and when required
• Building open and trusting relationship with clients to achieve long term partnership and contract renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all jobs/sites and surpass the clients\' expectations
• Conduct site visits and advise on manpower requirements and costing for jobs
• Manage equipment and supplies inventory maintenance and replenishment as and when necessary
• Oversee effective OJT training to maintain high standards of works
• Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Recruiting and interviewing applicants to maintain sufficient manpower
• Facilitate compliance with regulatory requirements and Workplace Safety and Health policies, procedures and regulations
• Assist the Management in preparing and maintaining documentation required for regulatory requirements
• Assist at job sites as and when required