CLEANING OPERATION MANAGER

PRO CLEAN SERVICE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning service provider in Singapore seeks a supervisor to train and manage cleaning staff, oversee performance, and ensure safety standards are met. The role involves direct interaction with clients to coordinate cleaning schedules and provide top-notch service. Candidates should possess strong multitasking abilities and proficiency in tools like Microsoft Excel. Experience in customer service and performance management is preferred.

Qualifications

• Experience in supervising cleaning staff and managing performance.
• Strong multitasking abilities in a fast-paced environment.
• Proficiency in Microsoft Excel for reporting and analysis.

Responsibilities

• Deploy and train staff on the use of cleaning technology.
• Oversee escalations and performance management.
• Conduct safety briefings and ensure compliance standards.

Skills

Front Office

Able To Multitask

Microsoft Excel

Process Improvement

Work Well Under Pressure

Inventory

Approachable

Demand Generation

Project Management

Digital Marketing

Customer Service

Performance Management

Job description

Roles & Responsibilities

• Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Certify that equipment is safe to use and in good working condition
• Oversee all escalations and performance management developments
• Supervise performance of cleaning team
• Conduct safety briefings and toolbox talks
• Collaborate with clients to ensure there are no problems on site
• Keep close interaction, communication, and coordination with the Front Office and other departments
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
• Supervise all employee work on assigned site, to make sure it meets the company and client standards
• Have a conversation with clients regarding appointment time, and for the period of cleaning

Tell employers what skills you have

• Front Office
• Able To Multitask
• Microsoft Excel
• Process Improvement
• Work Well Under Pressure
• Inventory
• Approachable
• Demand Generation
• Project Management
• Digital Marketing
• Pressure
• Customer Service
• Performance Management