CLEANING DEPARTMENT MANAGER

rmr international private limited; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A cleaning services company in Singapore is looking for an experienced Cleaning Operations Manager to supervise multiple cleaning sites. The ideal candidate must possess proven leadership and team management skills, along with a strong background in cleaning or facilities management. Responsibilities include scheduling, training staff, managing clients' expectations, and ensuring compliance with health and safety standards. The position requires the ability to multitask under pressure and work flexible hours, including weekends. Competitive compensation and benefits are offered.

Qualifications

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills required.
• Excellent organizational and communication abilities are a must.
• Ability to multitask and work well under pressure is essential.
• Knowledge of cleaning products, techniques, and health/safety standards necessary.
• Basic computer skills are expected.
• Flexible hours, including weekends or holidays, needed.
• Possession of a valid driver’s license is required.

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across sites.
• Manage and lead a team of cleaning staff, including training and evaluations.
• Conduct regular inspections for quality and compliance.
• Liaise with clients to understand and address their requirements.
• Monitor inventory and order cleaning supplies when necessary.
• Handle staffing requirements including hiring and onboarding.
• Prepare reports on cleaning performance and productivity.
• Ensure adherence to company safety protocols.
• Respond to emergency cleaning situations promptly.

Skills

Leadership

Team management

Problem-solving

Communication

Multitasking

Tools

MS Office

Scheduling tools

Job description

Roles & Responsibilities

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem‑solving skills, and a hands‑on approach to operations.

Key Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites
• Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters
• Prepare reports on cleaning performance, incidents, and staff productivity
• Ensure adherence to company policies, procedures, and safety protocols
• Respond promptly to emergency cleaning situations or urgent client requests

Requirements

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role
• Strong leadership and team management skills
• Excellent organizational and communication abilities
• Ability to multitask and work well under pressure
• Knowledge of cleaning products, techniques, and health/safety standards
• Basic computer skills (MS Office, scheduling tools, etc.)
• Able to work flexible hours, including weekends or public holidays when necessary
• Possession of a valid driver’s license

Experience

At least 5 years of experience in cleaning or facilities management, with supervisory responsibilities.