Centre Admin

PIN CENTRE TRAINING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational centre in Singapore is seeking an Administrative Staff member to support smooth operations. You will welcome visitors, handle inquiries, manage schedules, and maintain student records. Candidates should have O'Level or equivalent qualifications and be proficient in MS Office. Strong command of English and Mandarin is essential. This role involves working 3 weekdays and 2 weekends, located at Jurong West. Apply via email with the position title in the subject line.

Qualifications

• Proficient in MS Office Suite required.
• Excellent command of English and Mandarin both verbal and written.
• Must be trustworthy and responsible while working independently.

Responsibilities

• Be the first point of contact for visitors, students, and parents.
• Handle inquiries about our S.A.M programme through various channels.
• Manage the class schedule and attendance records.
• Prepare reports and maintain student records.

Skills

Proficient in MS Office Suite

Excellent command of both English and Mandarin

Strong organisational skills

Time-management skills

Education

O'Level, Certificate in Administration, Diploma, or equivalent

Job description

Job Opening: Administrative Staff

Location: SAM Jurong West

About the Role:

We are seeking a meticulous and proactive Administrative Staff member to join our centre's operations team. In this vital role, you will ensure the smooth running of our administrative and compliance functions, directly supporting our mission to deliver exceptional educational experiences. The ideal candidate is an organised, independent professional who thrives in a structured environment.

Key Responsibilities:

Front Desk & Customer Support:

• Be the first point of contact: warmly welcome walk-in visitors, students, and parents.
• Professionally handle all inquiries via phone, WhatsApp, and in-person about our S.A.M programme, schedules, and fees.
• Guide parents through the registration process, trial class bookings, and fee payment procedures.
• Effectively convert new leads into enrolled students through attentive follow-up.

Sales & Program Promotion:

• Confidently explain the benefits and methodology of the Seriously Addictive Mathematics program.
• Promote our courses and packages, providing tailored recommendations to meet each student's needs.
• Address parents' questions and concerns, highlighting how S.A.M can support their child's learning journey.

Scheduling & Coordination:

• Assist in managing the class schedule, including processing rescheduling requests and cancellations.
• Coordinate and track make-up lessons for students.
• Maintain meticulous and accurate student attendance records.

Administrative Support:

• Keep student records, enrolment details, and fee payment status up-to-date.
• Prepare simple reports for management (e.g., attendance summaries, billing updates).
• Assist with general administrative duties including filing, data entry.

Requirements:

• O'Level, Certificate in Administration, Diploma, or equivalent qualification.
• Proficiency in MS Office Suite.
• Excellent command of both English and Mandarin (written and verbal).
• Proven ability to work independently with high levels of trustworthiness and responsibility.
• Strong organisational and time-management skills, with a keen eye for detail.

Working Hours & Location:

3 weekdays (1.30 PM to 9:30 PM) + 2 weekends (9:30 AM to 6:30 PM)
Based at our Jurong West Centre.

To Apply:

We welcome all qualified and interested candidates to submit a detailed resume via email to: [e-mail]

Please indicate the position title "Centre Admin – SAM Jurong West" in your email subject line.