Case Worker

Jamiyah Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading community care organization is looking for dedicated professionals to join their support team in Singapore. Ideal candidates will hold a Bachelor’s Degree in Psychology or Counseling and possess relevant experience in eldercare or social services. The role involves conducting biopsychosocial assessments, developing care plans, and providing counselling to residents and families. This position offers a supportive work environment with opportunities for training and personal development, aligning with the mission of community care.

Benefits

Comprehensive Medical & Leave Benefit

Supportive and conducive work environment

Training & Development opportunities

Qualifications

• Relevant experience in healthcare, eldercare, or geriatric social service preferred.
• Familiarity with Singapore’s social service ecosystem, community resources, and support networks.
• Commitment to ethical practice, confidentiality, cultural sensitivity, and diversity.

Responsibilities

• Conduct comprehensive biopsychosocial assessments to understand residents’ needs.
• Develop individualized care plans in collaboration with multidisciplinary teams.
• Provide supportive counselling to residents and their families.

Skills

Psychosocial assessment tools

Counselling techniques

Crisis intervention

Problem-solving

Interpersonal skills

Education

Bachelor’s Degree in Psychology, Counselling, or related field

Job description

Location:Tampines, Singapore

Job Type:Monday to Friay, Alt. Sat (Half-day)

*Salary will be commensurate with experience.

Be a Vital Part of Our Support Team at Jamiyah Singapore.

Join Our Mission to serve the community, grounded in Islamic values and compassion.

Why Join Jamiyah Singapore?

• Purpose with Impact: Be part of a team that directly supports the community.
• Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Duties & Responsibilities

• Conduct comprehensive biopsychosocial assessments to understand residents’ social support, mental health needs, coping abilities, and environmental factors.
• Develop individualized care plans in collaboration with residents, families, and multidisciplinary teams, with measurable goals and tailored interventions.
• Provide supportive counselling to residents and their families, addressing emotional needs, concerns, grief, and adjustment issues.
• Identify and coordinate internal and external resources to meet residents’ psychosocial, emotional, and practical needs.
• Liaise with community partners, SSAs, hospitals, and government agencies to ensure appropriate support.
• Participate actively in discharge planning meetings, assisting residents and families with transitions to community living, step-down care, or long-term arrangements.
• Maintain accurate and timely documentation of assessments, care plans, progress notes, and case updates in compliance with regulatory and audit standards.
• Provide guidance to families on coping strategies, available resources, advance care planning, and end-of-life considerations.
• Maintain up-to-date knowledge of geriatric care, counselling practices, social service frameworks, and case management standards.
• Support Home-wide programmes, initiatives, and community engagements.
• Perform any other duties as assigned by the Social Work Supervisor or Head of Home.

Requirements

• Bachelor’s Degree in Psychology, Counselling, or related field.
• Relevant experience in healthcare, eldercare, or geriatric social service settings preferred.
• Proficient in psychosocial assessment tools, counselling techniques, and case management approaches.
• Strong interpersonal skills with the ability to build rapport with elderly residents and their families.
• Skilled in crisis intervention, problem-solving, and advocacy.
• Familiarity with Singapore’s social service ecosystem, community resources, and support networks.
• Commitment to ethical practice, confidentiality, cultural sensitivity, and diversity.
• Demonstrates alignment with Home’s mission, vision, and service values.

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.