Care Consultant, Care Transition

Agency for Integrated Care; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A prominent care organization in Singapore is looking for a Care Consultant to evaluate clients' needs and create tailored care plans. You will work with multidisciplinary teams, provide guidance to caregivers, and ensure appropriate services are delivered. Candidates should have a professional qualification in Nursing or Social Work with at least 3 years of relevant experience. Strong critical thinking and communication skills are essential for effective service delivery.

Qualifications

• At least 3 years of experience in acute and/or community healthcare settings in Singapore.
• Knowledge in geriatrics and care coordination is advantageous.
• Able to work independently and multitask effectively.

Responsibilities

• Conduct assessments to evaluate clients' needs in various settings.
• Collaborate with multidisciplinary teams to discuss issues and formulate care plans.
• Educate clients and caregivers on managing conditions effectively.

Skills

Critical thinking

Communication skills

Interpersonal skills

Organizational skills

Education

Professional qualification in Nursing, Social Work, or Allied Health

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Company Description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job Description

As Care Consultant, you will conduct comprehensive assessments to evaluate various aspects of clients' needs (e.g. medical, physical, social, economic, cognitive, and emotional factors) to generate tailored care plans and ensure appropriate services are promptly provided. You will provide caregivers with essential guidance and knowledge about available resources and services to ensure high-quality service delivery to clients.

• Interview clients to gather information on their needs in various settings, including hospitals, clients' homes, and other pertinent locations
• Conduct assessments and also leverage on the assessment done by other health professionals to gather essential information on clients
• Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention
• Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes
• Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support
• Educate clients and caregivers on managing clients' conditions to enhance their ability to engage in self-care and cope effectively within the community
• Serve as a resource and point of contact for clients and caregivers by sharing MOH and other agency initiatives, campaigns, programmes, services, schemes and grants to facilitiate application
• Refer clients to appropriate healthcare providers and community care partners based on their needs

Job Requirements

Job Requirements

• Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant healthcare experience
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore
• Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage
• Proficient in Microsoft Office (Word, Excel, Powerpoint)
• Good interpersonal, communication and organizational skills
• Exhibit strong critical thinking and problem solving skills
• Able to work independently, multitask effectively under pressure and highly adaptable to changes