Care Center Operations & Client Services Coordinator

TOUCH Community Services; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community service organization in Singapore is seeking a professional to handle frontline customer service and inventory management. Responsibilities include managing referrals, appointment scheduling, and financial administration to support client needs in a community care setting. The ideal candidate has a diploma and preferably experience in health care. Strong MSOffice skills and effective communication are essential. A collaborative spirit is necessary for engaging with clients and social workers.

Qualifications

• Experience in health care or community care settings is preferred.

Responsibilities

• Provide frontline customer service via telephone and in-person.
• Monitor inventory and maintain office equipment.
• Oversee facility upkeep for a safe environment.
• Prepare payment vouchers for expenses.
• Manage incoming referrals and direct them appropriately.
• Maintain and update referral statuses.
• Coordinate home visit appointments.
• Track overdue payments and recommend collection actions.
• Collaborate with social workers for financial assessments.

Skills

Interpersonal skills

Communication skills

Problem-solving

MSOffice 365

Education

Diploma in any discipline

Job description

A community service organization in Singapore is seeking a professional to handle frontline customer service and inventory management. Responsibilities include managing referrals, appointment scheduling, and financial administration to support client needs in a community care setting. The ideal candidate has a diploma and preferably experience in health care. Strong MSOffice skills and effective communication are essential. A collaborative spirit is necessary for engaging with clients and social workers.