Card Access Administrator

Ademco (Far East) Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading firm in security solutions based in Singapore is seeking an experienced candidate to manage access control operations and customer service inquiries. The ideal applicant should possess a tertiary education and at least 2 years of relevant experience, with strong organizational and communication skills essential for the role.

Qualifications

• Minimum of 2 years of relevant experience in general office administration, record management, and customer service.
• Exceptional organizational and multitasking abilities.
• Possess high level of integrity.

Responsibilities

• Manage and respond timely on helpdesk requests and emails.
• Liaison with business units and building landlords on access card matters.
• Perform and oversee card access operations.
• Produce, emboss, print, and affix applicant image on access cards.

Skills

Strong Command of English

Good written, verbal, analytical skills

High attention to detail

Organizational abilities

Problem-solving abilities

Teamwork

Education

Tertiary education in any discipline

Job description

Responsibilities

• Manage and respond timely on helpdesk request and emails.
• Liaison with business units and building landlords on access card matters.
• Perform and oversee card access operations.
• Produce, emboss, print and affix applicant image on access cards.
• Pack and distribute access cards.
• Maintain daily inventory records of returned access cards.
• Ensure the upkeep and maintenance of card printers.
• Requisition card access consumable and office supplies.
• Conduct thorough access entitlement reviews.
• Collaborate on access control-related tasks assigned by managers and team leads.
• Perform other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• Minimum of 2 years of relevant experience in general office administration, record management and customer service.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills.
• Possess high level of integrity.
• Exceptional organizational and multitasking abilities.
• High attention to detail and accuracy.

Desired Skills

• Strong problem-solving abilities.
• Ability to work well within a team setting.