Cafe Supervisor

Tic Toc Kopi @ Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A café in Singapore is seeking a Supervisor to oversee staff and daily operations. The ideal candidate will have at least 2 years of experience in the café or F&B industry, with strong leadership and communication skills. Responsibilities include ensuring quality service, handling customer feedback, and managing staff schedules. Shifts, weekends, and public holidays are required.

Qualifications

• Minimum 2 years of café or F&B experience, with some supervisory experience preferred.
• Able to work shifts, weekends, and public holidays.
• Responsible and proactive.

Responsibilities

• Supervise café staff and daily operations.
• Ensure good customer service and product quality.
• Handle customer feedback and resolve issues.

Skills

Communication skills

Leadership skills

Customer-oriented

Job description

Main Duties:

• Supervise café staff and daily operations.
• Ensure good customer service and product quality.
• Handle customer feedback and resolve issues.
• Manage staff schedule
• Check and maintain cleanliness and hygiene standards.
• Monitor stock and place orders when needed.
• Handle daily sales and cash collection.
• Assist in planning promotions and maintaining café performance.

Requirements:

• Minimum 2 years of café or F&B experience, with some supervisory experience preferred.
• Good communication and leadership skills.
• Able to work shifts, weekends, and public holidays.
• Responsible, proactive, and customer-oriented.