Cafe Operations Lead: Service, Profitability & Quality

LUCKY CAFES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A popular restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations. The role includes monitoring compliance with food safety standards, training staff in customer service, reviewing financial performance, and scheduling employees efficiently. The ideal candidate will also work closely with chefs, manage vendor relationships, and set long-term business goals. Join our team and contribute to enhancing our restaurant's performance and customer satisfaction.

Responsibilities

• Monitor restaurant operations to ensure compliance with food safety standards.
• Train staff on customer service techniques for handling complaints.
• Review financial reports to identify improvement areas for profitability.
• Ensure employees promote upcoming events via social media.
• Review menus with chefs to meet food quality standards.
• Manage employee schedules for peak coverage without overstaffing.
• Hire and train new employees, terminate underperformers.
• Maintain vendor communication for adequate food supplies.
• Establish long-term goals to improve restaurant performance.

Job description

A popular restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations. The role includes monitoring compliance with food safety standards, training staff in customer service, reviewing financial performance, and scheduling employees efficiently. The ideal candidate will also work closely with chefs, manage vendor relationships, and set long-term business goals. Join our team and contribute to enhancing our restaurant's performance and customer satisfaction.