Business Operations Director

Organon; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading global health solutions company seeks a Business Operations Director to drive operational excellence across global franchises and markets. Responsibilities include aligning service delivery, optimizing processes, managing vendors, and overseeing performance metrics. The ideal candidate has a Bachelor's or Master's Degree, 10+ years in operations, strong leadership skills, and consulting experience is preferred. This role offers an opportunity to impact women's health positively.

Qualifications

• 10+ years of experience in global operations and centralized marketing services.
• Experience in content creation and campaign execution.
• Consulting experience preferred.

Responsibilities

• Align service delivery to meet business expectations.
• Optimize processes to address inefficiencies.
• Manage external vendors and oversee cost management.
• Enable technology solutions and monitor performance metrics.
• Lead continuous improvement initiatives.

Skills

Strong leadership skills

Operational governance understanding

Analytical abilities

Stakeholder engagement

Communication skills

Vendor management

Budget management

Project management

Business acumen

Fluent English

Education

Bachelor's or Master's Degree

Job description

The Business Operations Director in Global Commercial Services at Organon plays a vital role in leading the operational backbone of The Hive, which is Organon's centralized commercial and marketing services strategic model. In this position, you will work towards ensuring that services are delivered with excellence, efficiency, and scalability across global franchises and markets while also maintaining cost discipline and enabling continuous evolution. Collaborating with the Hive hub team based in Mumbai and other internal cross-functional stakeholders globally, you will drive operational excellence.Your responsibilities will include aligning service delivery to meet business expectations and stakeholder requirements, optimizing processes to address inefficiencies, managing external vendors, overseeing cost management, enabling technology and platform solutions, monitoring performance metrics, leading continuous improvement initiatives, managing issue escalation and resolution, contributing to governance and stakeholder alignment, supporting market onboarding and transitions, executing service expansion, and ensuring customer-centric operations.To qualify for this role, you should hold a Bachelor's or Master's Degree with at least 10 years of experience in global operations and centralized marketing services, focusing on content creation and campaign execution. You should possess strong leadership skills, a deep understanding of operational governance, exceptional analytical abilities, proficiency in stakeholder engagement, excellent communication skills, experience in managing vendors and budgets, strong project management skills, business acumen, and proficiency in English with additional languages being a plus. Consulting experience is preferred for this position.This is a unique opportunity to shape the future of commercial operations at Organon, where you will be driving impact at scale through operational excellence, innovation, and global collaboration. The preferred location for this role is Mumbai, India.Organon is committed to delivering health solutions that empower people to live their best lives, with a focus on making a difference in women's health. As an equal opportunity employer, Organon welcomes applications from candidates with diverse backgrounds and is dedicated to creating an inclusive environment for all applicants.,

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