Business Development Executive

CURIO HOME ACCENTS PTE. LTD.; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Job summary

A retail business development company seeks a highly skilled individual to lead initiatives that drive customer satisfaction and revenue growth. The role includes managing customer service, sales and marketing strategies, compliance audits, and exploring new market opportunities. Candidates should have a bachelor's degree and at least three years of leadership experience in retail. Daily travel and a flexible schedule are required as the role demands active management at multiple locations.

Qualifications

• Proven experience in retail business development with at least 3 years in a leadership role.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time-management skills.

Responsibilities

• Promote and ensure excellent customer service by resolving customer complaints 24/7.
• Collaborate with marketing teams to implement promotional campaigns and drive sales.
• Conduct regular audits to ensure inventory accuracy and minimize loss.
• Explore new market verticals for revenue growth.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Time-management skills

Adaptability

Education

Bachelor’s degree in business administration, retail management or related field

Job description

Key Responsibilities:

1. Customer Service: Promote and ensure excellent customer service by resolving customer complaints 24/7 everyday.
   Establish and maintain customer service standards to ensure a consistent and high-quality experience.
   
2. Sales and Marketing: Collaborate with marketing teams to implement promotional campaigns and drive sales.
   
3. Compliance and Risk Management: Conduct regular audits to ensure inventory accuracy and minimize loss.
4. Business Development: Exploring new market verticals for revenue growth.

Required Skills and Qualifications:

• Proven experience in retail business development with at least 3 years in a leadership role.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time-management skills.
• Knowledge of inventory management, budgeting, and financial reporting.
• Ability to adapt to changing market conditions and customer needs.
• Ability to create new market segment for company growth

Education:

• A bachelor’s degree in business administration, retail management or a related field is preferred.

Work Environment:

• Daily travel between locations for stocktaking and audit. The role will require working weekends, holidays, and evenings.
• This role requires hands-on management to ensure the retail operations run effectively and profitably.