Business Analyst IS-65513

INFOGAIN SOLUTIONS PTE. LIMITED; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial solutions provider in Singapore is seeking an experienced Business Analyst to manage stakeholder relationships and develop technology solutions. The ideal candidate will have 5-8 years of experience in banking or consulting, strong problem-solving and analytical skills, and the ability to navigate complex business environments. This role is crucial for ensuring project success and continuous improvement in operations.

Qualifications

• Minimum 5-8 years of relevant banking or consulting experience.
• Familiar with change management processes and project management fundamentals.
• Resourceful team player with the ability to thrive in ambiguity.

Responsibilities

• Act as a trusted advisor for business technology demands.
• Develop high-level solutions to achieve target business outcomes.
• Manage communication with stakeholders on production incidents.
• Build sustainable processes for measuring benefits of T&O resources.

Skills

Strong business domain knowledge in banking (Trade Finance)

Quantitative skills

Problem-solving skills

Process design skills

Communication skills

Education

Bachelor’s degree in engineering/business/finance

Job description

Role: Business Analyst

Job Requisition Number: IS-65513

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

1. Stakeholder Relationship Management

   • a. Acts as a trusted advisor for business for all newbusiness demands requiring technology or operations enablement / solution
   • b. Prioritize business requests and co-create BusinessRoadmap with business segments
   • c. Supports Biz T&O Head for project pipeline,pre-project planning activities, QR prioritization
   • d. Supports effective business change by buildingrelationships with business leaders, technology and operational businesspartners

2. High Level Solutioning

   • a. Develop high-level solutions to illustrate feasibility ofachieving target business outcomes
   • b. Aligning high-level solution with organizationaltechnology roadmap and strategy working in consultation with enterprisearchitecture and business technology services teams
   • c. Work effectively with the business users and internaltechnology teams to ensure all aspects of the business requirement is definedand analysed
   • d. Initiate the implementation plan for Group T&O projects.This will include all activities that the business needs to do to prepare fornew operation process and technical components.

3. Change Implementation Planning & Management

   • a. Undertake scoping and evaluation of new initiatives.Defining overall considerations, including scalability, maintainability, cost,operations and technology principal risk to provide a recommendation
   • b. Collaborate with cross-functional and technical teamsincluding business analysts, solution architect, business technology servicesteams, and testing teams to define/clarify requirements
   • c. Work with business technology services team on the smoothdelivery of the solution
   • d. Review Test Scenarios help plan and support the useracceptance testing and help address any issues. Ensures that there is abusiness perspective on how the new operations and technical capabilities willbe delivered to the business.
   • e. Spot potential problems, recognize the risk impact andpropose risk mitigation strategies.

4. Managing RUN

   • a. Manage communication and regular updates to businessstakeholders on ‘critical’ production incidents and problems impacting customerand business operations
   • b. Regular review with business on system stability,responsiveness, production incident, problem tickets including identificationof root cause.
   • c. Track for continuous improvement. Ensure earlyidentification and resolution of challenges impacting BAU systems.
   • d. Monitoring the fulfilment of service levels between GTOand the business segments and highlighting required actions to close gaps whereneeded

5. Sustainable Improvements

   • a. Build a sustainable process for measuring benefits toensure T&O resources are aligned to business initiatives which provide thehighest ROI.
   • b. Improve systems by studying current practices, designingmodifications.

Key Requirements:

• Strong business domainknowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving andprocess design skills that can translate analysis into solutions that meetbusiness objectives
• Understanding of technology and operational processesacross functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and projectmanagement fundamentals
• Outstanding communications, influencing, negotiating andpersuasion skills
• Passionate, diligent and resilient individual with abilityto thrive in ambiguity
• Experience in scoping and evaluation – Defining overallconsiderations, including scalability, maintainability, cost, operations andtechnology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance orequivalent
• Minimum 5-8 years of relevant banking and/or consultingexperience

Technical Skills:

• Adaptable, Eager to learn, Great team player
• Preferably with technical IT related skills
• Trade Finance prior experience is preferred

Please forward your resume in MS word format to [e-mail]