(Bukit Merah) 1 Year Contract Call Centre Officer (Follow Up with Patients on Bills) Up 3.2K #HJC

Recruit Express Pte Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment firm in Singapore is hiring a Call Centre Officer for a 1-year contract. In this role, you will perform reminder calls to patients regarding outstanding debts, assist with inquiries about their bills, and resolve disputes. Candidates should have at least an ‘A’ Level or diploma in Accountancy and a minimum of 1 year experience in Accounts Receivable management. Strong verbal communication skills are essential. This position offers a salary of up to SGD 3,200.

Qualifications

• At least 1 year relevant experience in Accounts Receivable management.
• Candidates with 2 years in customer service and administrative roles will be considered.
• Prior experience in collection agencies or finance shared service center is an advantage.

Responsibilities

• Perform reminder calls to patients for outstanding debts.
• Assist patients with inquiries on outstanding bills.
• Investigate and resolve disputes regarding bills.

Skills

Verbal communication skills

Interpersonal skills

Accounts Receivable management

Education

Min “A” Level or Diploma in Accountancy

Job description

(Bukit Merah) 1 Year Contract Call Centre Officer (Follow Up with Patients on Bills) Up 3.2K #HJC

Singapore | Posted: Dec 10, 2025

Location : Bukit Merah

Job Responsibilities:

• Actively perform reminder calls to patients in recovery of outstanding debts.
• Render assistance to patients for any enquiries on their outstanding bills or requesting for Medisave/financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinate with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad‑hoc duties as assigned.

Job Requirements:

• Min “A” Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Strong interpersonal skills with the ability to communicate and work effectively with various levels.

TELE me at @jacechooo or WA me at https://wa.me/[phone] NOW!

Interested candidates please submit your resume to [e-mail]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)