Bridal Boutique Customer Experience Specialist

W FOREST PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A bridal studio in Singapore is seeking a dedicated customer service representative to engage with clients and provide personalized advice for events. This role involves overseeing reservations, enhancing services, and supporting marketing strategies. Ideal candidates will have a high school diploma, experience in customer service, and strong interpersonal skills. Opportunities for growth and development within the company are available.

Qualifications

• Prior experience in customer service or the service industry is preferred.
• Able to work effectively as part of a team in a fast-paced bridal studio environment.
• Flexibility to work on weekends and public holidays.

Responsibilities

• Provide personalized advice to clients and tailor packages for their events.
• Oversee reservations, ensuring accurate scheduling.
• Collaborate with supervisors to enhance services and market demand.
• Participate in marketing activities to improve brand growth.
• Manage inventory records and product quality.

Skills

Customer Service

Interpersonal skills

Detail-oriented

Teamwork

Social media marketing

Education

High school diploma or equivalent

Job description

A bridal studio in Singapore is seeking a dedicated customer service representative to engage with clients and provide personalized advice for events. This role involves overseeing reservations, enhancing services, and supporting marketing strategies. Ideal candidates will have a high school diploma, experience in customer service, and strong interpersonal skills. Opportunities for growth and development within the company are available.