Branded Channels Retail Excellence Lead

LEGO SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

A global retail leader in Singapore seeks a Retail Excellence Manager to elevate retail performance and customer experiences across LEGO Certified Stores. The role requires solid retail experience, strong analytical skills, and the ability to implement training and in-store strategies. You will lead promotional activities and manage new store openings, ensuring operational excellence. This position offers various benefits including family care leave, insurance, and a hybrid work model.

Benefits

Family Care Leave

Insurances

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

Qualifications

• Solid retail experience with strong knowledge of retail industry trends and standards.
• Excellent communication and interpersonal skills critical for the role.
• Ability to analyze data for driving retail decisions and performance.
• Strong organizational skills with attention to detail required.

Responsibilities

• Develop and implement a training plan for partner store locations.
• Conduct regular store visits to evaluate execution standards.
• Forecast and plan promotions aligned with key campaigns.
• Lead the planning and execution of new store openings and remodels.

Skills

Solid retail experience

Excellent communication and interpersonal skills

Analytical and data-driven

Strong organizational skills

Collaborative and able to work cross-functionally

Agility in the retail environment

Job description

A global retail leader in Singapore seeks a Retail Excellence Manager to elevate retail performance and customer experiences across LEGO Certified Stores. The role requires solid retail experience, strong analytical skills, and the ability to implement training and in-store strategies. You will lead promotional activities and manage new store openings, ensuring operational excellence. This position offers various benefits including family care leave, insurance, and a hybrid work model.