Brand F&B Ambassador: Elite Guest Experience & Upsell

KAFFE GLOBAL PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading F&B company in Singapore seeks an F&B Ambassador to deliver exceptional service and enhance customer experiences. The role involves welcoming guests, promoting menu offerings, and maintaining service operations. Ideal candidates should have 1–2 years in food service, excellent communication, and interpersonal skills. This position offers career progression and a collaborative work environment on Orchard Road.

Benefits

Career Progression

Premium location in Orchard area

Collaborative work environment

Diverse projects across industries

Qualifications

• 1–2 years of experience in food and beverage or customer service.
• Ability to build positive relationships with customers.
• Self-motivated and able to work independently.
• Excellent communication skills.
• Confident and approachable personality for handling diverse interactions.
• Familiarity with POS systems and basic operations of F&B outlets preferred.

Responsibilities

• Welcome and engage guests in a professional manner.
• Promote and upsell menu items effectively.
• Maintain service efficiency using POS systems.
• Respond to customer inquiries and feedback promptly.
• Respond promptly to customer feedback and inquiries.
• Drive sales and improve customer satisfaction through proactive service.
• Represent the brand professionally and maintain a positive image.

Skills

Interpersonal skills

Communication skills

Service-oriented mindset

Reliability

POS systems familiarity

Tools

POS systems

Job description

A leading F&B company in Singapore seeks an F&B Ambassador to deliver exceptional service and enhance customer experiences. The role involves welcoming guests, promoting menu offerings, and maintaining service operations. Ideal candidates should have 1–2 years in food service, excellent communication, and interpersonal skills. This position offers career progression and a collaborative work environment on Orchard Road.