Branch Digital Advisor: Elevate Customer Experience

UOB; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading bank in Asia is seeking a Branch Digital Executive in Singapore to bridge traditional banking with digital transformation. The role involves engaging with customers in service zones, promoting digital solutions, and supporting operational efficiency. Ideal candidates should possess strong customer service skills and be passionate about enhancing customer experiences through digital channels. Join our team and be part of the UOB family, where we value diversity and seek to develop our people.

Qualifications

• Strong customer service skills to assist both in-person and digital banking needs.
• Ability to promote and educate on digital banking solutions.
• Experience in handling cash transactions and managing customer inquiries.

Responsibilities

• Engage and assist customers in Service and Cash Zones.
• Provide advisory solutions and drive digital adoption.
• Maintain adherence to operational and risk protocols.

Skills

Customer service

Digital banking solutions

Problem solving

Communication skills

Risk management

Job description

A leading bank in Asia is seeking a Branch Digital Executive in Singapore to bridge traditional banking with digital transformation. The role involves engaging with customers in service zones, promoting digital solutions, and supporting operational efficiency. Ideal candidates should possess strong customer service skills and be passionate about enhancing customer experiences through digital channels. Join our team and be part of the UOB family, where we value diversity and seek to develop our people.