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A leading billing service provider in Singapore is looking for a detail-oriented individual to take charge of their billing operations. The role requires a minimum of 2 years' experience in billing processes and a diploma in Business or Finance. Responsibilities include performing billing tasks, resolving issues, and ensuring data integrity. Strong communication and problem-solving skills are essential.
Responsible for performing daily billing functions and providing back-end administrative support.
Job Description:
Maintain and update billing to ensure timely and accurate bill runs.
Perform end-to-end billing tasks, including invoice generation, validation, and exception handling.
Perform reconciliation of billed invoices against records to ensure alignment and data integrity.
Liaise with internal teams to investigate and resolve billing-related issues in a timely and professional manner.
Provide prompt support to the team by offering clear and accurate responses to billing-related queries and exceptions.
Collaborate with IT to troubleshoot and resolve technical errors related to billing processes.
Identify process gaps, inefficiencies, or recurring issues, and propose practical solutions to improve billing accuracy and operational effectiveness.
Prepare and compile required documentation to support audit exercises, ensuring traceability, accuracy, and timely submission
Requirements:
Diploma holder in Business / Commerce, Finance.
Minimum of 2-years of relevant working experience in billing.
Hands-on experience in end-to-end billing processes, including bill generation, reconciliation, billing error handling.
Experience working with customer service team to resolve customer billing enquiries and disputes.
Experience in analyzing billing anomalies and proposing effective solutions to complex billing scenarios.
Self-starter, meticulous.
Team player.