Bilingual Game Support Specialist - Weekend Shifts

Games Jobs Direct; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading gaming support company in Singapore is looking for a Customer Support Specialist to provide technical issue resolution and customer support via various online platforms. The ideal candidate will be fluent in both Chinese and English, possess a customer-focused mindset, and ideally have an appreciation for games. This role requires handling concurrent interactions and working on a shift basis. Compensation is set at $12 per hour.

Qualifications

• Fluency in verbal and written communication skills in Chinese and English.
• Willing to work rotating shifts including weekends and public holidays.
• Appreciation of games is advantageous.

Responsibilities

• Provide customer support via multiple online platforms.
• Handle multiple concurrent chat and email interactions.
• Identify and correct technical issues in customer devices.

Skills

Fluency in Chinese

Fluency in English

Customer-focused mindset

Ability to troubleshoot PC/console issues

Meticulous team player

Job description

A leading gaming support company in Singapore is looking for a Customer Support Specialist to provide technical issue resolution and customer support via various online platforms. The ideal candidate will be fluent in both Chinese and English, possess a customer-focused mindset, and ideally have an appreciation for games. This role requires handling concurrent interactions and working on a shift basis. Compensation is set at $12 per hour.