Bell Person

BIDEFORD HOUSE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel group in Singapore is seeking dedicated personnel to ensure exceptional guest experiences at COMO Metropolitan Singapore. Responsibilities include warmly welcoming guests, assisting with luggage, maintaining lobby cleanliness, and adhering to quality standards. Ideal candidates will excel in customer service and exhibit impeccable grooming. Join a dynamic team striving to exceed guests' expectations.

Qualifications

• Ability to provide excellent customer service and attention to detail.
• Strong communication skills to interact with guests.
• Impeccable grooming standards required.

Responsibilities

• Welcome guests professionally and help them with luggage.
• Maintain cleanliness in lobby areas and assist guests with information.
• Ensure all Leading Quality Assurance guidelines are met.

Job description

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Summary

Provide care and attention to our guests, and ensure that processes are in line with COMO Hotels and Resorts and Leading Quality Assurance requirements.

Tasks/Responsibilities

• Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
• Show guests to room and assist them with their luggage while giving guest information about the hotel, its features as well as general information about the local area per Leading Quality Assurance standards.
• Responsible for carrying the guest's luggage to and from the guest rooms, and ensure that the guest is properly settled in a room with nothing left behind.
• Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
• Open doors for guests per hotel’s etiquette.
• Maintain the cleanliness of the bell stand, lobby and baggage room.
• Deliver messages and valet to guest rooms.
• Promote and inform guests of hotel facilities.
• Ensure impeccable grooming standards.
• Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
• Assist Front Office in any tasks when needed.
• Exceed guests’ expectations in any task provided.

Location

COMO Metropolitan Singapore