Bartender

ALTITUDE ORANGE GROVE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel bar in Singapore is seeking an experienced Bartender. You will be responsible for enhancing guest experiences through excellent service, cocktail preparation, and inventory management. The ideal candidate has strong communication skills and a passion for mixology, bringing creativity to all drink offerings. The position requires a secondary education and at least one year of relevant experience.

Qualifications

• Minimum of one year experience as a bartender in a luxury setting.
• Excellent communication skills in reading, writing, and speaking.
• Understanding of HACCP food safety and hygiene standards.

Responsibilities

• Engage guests and understand their needs to enhance their experience.
• Create and maintain strong relationships with guests.
• Manage bar setup and inventory management before shifts.

Skills

Customer service

Mixology knowledge

Effective communication

Attention to detail

Education

Secondary School 'O' Level or higher

Job description

Responsibilities:

• Listen to every guest and observe body language carefully in order to be able to understand guest’s needs and expectations, and consistently surprise and delight every guest.
• Create and maintain a strong guest ‘first name’ relationship and combine this with an excellent memory for guest preferences.
• Have a good understanding of the outlet’s concept and food and beverage offerings, and be able to verbally explain those to the guests with personality and flair on the line.
• Have the knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines, be able to garnish all drinks as per the given standards, and explain their characteristics.
• Set up daily bar counter and ensure that mise en place, any other required ingredients and equipment are prepared in order to work as efficiently as possible.
• All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.
• Assist the Head Bartender and Bar & Beverage manager to create new mixed drinks and cocktails for promotional activities and new menus.
• Check the inventory daily before each shift to assure correct amounts are stocked up, so to avoid running out of stocks during service periods.
• Handle cash, credit card, and other forms of payment accurately and efficiently, and process transactions using the point-of-sale (POS) system.
• Closing the bar at the end of each shift, including cleaning and sanitising the bar area, equipment, and utensils, inventory check and securely storing supplies.
• Clean and sanitise the bar areas after each shift and when required.
• Responsible for checking and recording the temperature of the bar fridges and follow the First in, First Out standards.
• Ensure compliance with all food and beverage policies and procedures, as well as applicable beverage and liquor laws with responsible service of alcohol.
• To always take corrective action if service errors occur, ensuring all solutions exceed the guest’s expectations

Other Responsibilities:

• Ensure a service-oriented culture focusing on guests’ needs
• Be well versed in the hotel’s fire and life safety emergency procedures
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Maintain the highest standard of personal appearance and cleanliness

Requirements:

• Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College,Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
• Relevant experience as a bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for at least one year
• Excellent verbal, reading and written communication skills
• Ability to understand effective approaches of communication with different individuals
• Bartending competitions experience is an advantage

Competencies:

• Passionate about the hospitality industry
• Energetic and personable
• Aware of the local market trends in mixology
• Good communication and customer contact skillsService orientated with an eye for detail
• Ability to work well in stressful and high-pressure situations
• A team player and self-starter
• Perform job with attention to details and the ability to organize and handle multiple tasks
• Ability to understand the flow of service and support colleagues