Banquet Coordinator

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global hospitality company in Singapore is seeking a Banquet Coordinator. In this role, you will manage administrative tasks, coordinate casual staff, and ensure high standards of service. The ideal candidate should have administrative experience, communicate fluently in English, and possess Microsoft Office skills. You will be responsible for scheduling staff, handling requisitions, and addressing guest comments professionally. Join a team dedicated to exceptional guest experiences at this global brand.

Qualifications

• Previous experience in an administrative role or equivalent.
• Ability to communicate fluently in English.
• Knowledge of Microsoft Office applications.
• Ability to work both in a team and autonomously.
• Self-motivated with a professional attitude.

Responsibilities

• Manage administrative tasks in the department.
• Handle casual labour requisitions and scheduling.
• Ensure grooming standards for casual staff.
• Prepare event food tags according to requirements.
• Address guest feedback professionally.

Skills

Administrative support

Communication in English

Microsoft Office knowledge

Ability to work in a team

Self-motivated

Pleasant and well-groomed

Professional attitude

Stress management

Job description

A Banquet Coordinator with Conrad Hotels and Resorts will provide administrative and secretarial support to the Banquet Department. Playing an integral role in the arrangement and administration of the casual labour matters and also assisting in banquet operations on a need basis.

What will I be doing?

As a Banquet Coordinator, you will be responsible for the overall communication and coordination of activities in Banquet. You will be in charge of dissemination of information to the department and oversee the arrangement and administration of casual labour matters. Specifically, a Banquet Coordinator will be responsible for performing the following tasks to the highest standards:

• Managing the administrative tasks in the department
• Distribution of 14 days forecast planning and to solicit the services of casual staff
• Handling casual labour requisitions and matters
• Assist in interview and selection process of casual staff
• Scheduling of casual staff work allocation and to perform follow up/check on latecomers or absentees and find replacement when necessary
• Ensuring the grooming of casual staff adheres to hotel standards
• Prepare event food tags according to Banquet Event Order requirements
• Work closely with the superiors to ensure consistent delivery of high standards of service
• Attending to guests comments and handling feedback professionally
• Perform any last minute instructions by the Director/ Assistant Director of Banquet/ Senior Banquet Operations Manager
• Consolidate daily manager sale book and report for the Director of Banquet
• To carry out any other duties as and when required by supervisors

What are we looking for?

A Banquet Coordinator serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience handling and working in an administrative role or equivalent
• Ability to communicate in English fluently
• Good knowledge of Microsoft Office applications
• Ability to perform in a team and autonomously
• Self-motivated
• Pleasant and well groomed
• A professional attitude and strong work ethic
• Willing to work long hours and work under extreme pressure

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!