Banking IT Support Specialist - Tech Command Center

OVERSEA-CHINESE BANKING CORPORATION LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent banking institution in Singapore is seeking an IT Support Specialist to ensure the smooth operation of their systems and technology. You will troubleshoot issues, provide employee support, and facilitate training for new technologies. Ideal candidates have a Bachelor's degree in IT and experience in banking, particularly with Base24 and ATM systems. The position offers a competitive salary and a suite of flexible benefits to support your lifestyle and career growth.

Benefits

Competitive base salary

Flexible benefits

Professional development opportunities

Qualifications

• 4-6 years of work experience in the banking environment.
• Domain knowledge in Base24 Application Classic (Rel 5 & 6).
• Exposure to Base24-eps, Live EJ, SCCM, Diebold Nixdorf, NCR applications is advantageous.

Responsibilities

• Support Base24 and ATM systems in a Technical Command Centre.
• Perform troubleshooting for system issues and escalate when necessary.
• Coordinate audits and fulfill regulatory requirements.

Skills

Problem-solving

Technical support

Communication

Root cause analysis

Education

Bachelor's Degree in Information Technology

Tools

HP NonStop platform

TAL programming

COBOL programming

Job description

A prominent banking institution in Singapore is seeking an IT Support Specialist to ensure the smooth operation of their systems and technology. You will troubleshoot issues, provide employee support, and facilitate training for new technologies. Ideal candidates have a Bachelor's degree in IT and experience in banking, particularly with Base24 and ATM systems. The position offers a competitive salary and a suite of flexible benefits to support your lifestyle and career growth.